I'm a UX & Service Design specialist

Driven by a strong passion for design and people, I’m a User Experience and Service Design specialist. Grounded in market- and user research, I design how people engage with businesses through digital products and services.

 

I’m always on the search for the next big challenge, getting digital products to the market with a focus on balancing business and user needs.

 

Combining design thinking methods with user experience theory and interaction design laws, I support teams by making product decisions that are backed up by research. In most projects I am part of agile development teams to create product value fast and frequently deliver working strategy and software. 

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I strongly believe in autonomous, agile teams. Making mistakes along the way is part of the process. Great products and services live from being crafted by cross functional teams which combine business expertise with a focus on user value.

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For me, aligning all involved stakeholders around a shared vision & mission is the single most important task in any product and service environment. Speaking German, Dutch and English fluently is one of my greatest strengths. Working in multi cultural / language environments is my daily business.

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My methodology shifts from project to project, always adapting to the circumstances. While the general approach is based on design thinking, throwing one design process on different problems isn't the right way to go in my opinion.